Why Every Missed Call Is a Missed Retainer: A Guide for SA Law Firms

Why Every Missed Call Is a Missed Retainer: A Guide for SA Law Firms

Jacobus Venter
Published on: 18/01/2026

For SA law firms, a missed call can mean a R50,000+ retainer lost. Here's how to fix the missed-call problem in a legal practice without sacrificing privilege.

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