Digital Services
NexysCloud provides digital and subscription-based services.
Setup fees, usage charges, and monthly subscriptions are non-refundable once services are provisioned.
Refunds may be considered only in cases of:
Billing errors
Duplicate charges
Services not activated as agreed
Refund requests must be submitted within 7 days of the charge.
Physical Products
NexysCloud sell physical products through its online store and each product carry a one year carry / send in warranty from date of purchase.
Returned products should be returned to NexysCloud with all the original packaging and content in a as new condition to quality for a refund and any missing items will be deducted from the refund amount.
Items returned without original packaging and content will be refunded on a used goods scale.
Items returned need to be returned to NexysCloud within 7 days of purchase to qualify for a refund.
Digital Services Only
NexysCloud provides digital services only.
No physical goods are shipped
No delivery fees apply
Cancellations
Services may be cancelled with written notice
Notice periods depend on your agreement
Usage and setup fees already incurred are not refundable
Schedule a free consultation to discuss your communications needs and discover how we can help your business thrive.

Enterprise Power.
Small Business Price.
That's the NexysCloud Difference.
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